System Support Rep

Company Description:
Huhtamaki Incorporated is a global consumer-packaging supplier. Today we operate around the world, manufacturing in six continents. Our main customer markets include our own converting plants, foodservice operators, fast food restaurants, ice cream and other consumer goods, fresh food packers as well as retailers. In our global operations, we strive for innovative solutions and operational excellence to promote customers' success. Today, Huhtamaki employs approximately 16,300 employees in 67 facilities and several sales offices in 33 countries worldwide. Huhtamaki Americas home office is headquartered in De Soto Kansas. Parent company, Huhtam?ki Oyj, is headquartered in Espoo, Finland.
Job Description:
This position will be centrally based in the Kansas City region and dispatched (up to 80%) as needed throughout the US and abroad. The Field Service Technician (FST) main job function is to provide expert electromechanical service and packaging product line support for all customers internal and external. The FST is expected to learn Huhtamaki and customers manufacturing processes.
Specific duties include but are not limited to:
Traveling to customer sites to support packaging product lines, install, train, troubleshoot, repair and maintain a variety of automated machines and controls used in the manufacturing process
Utilizing machine manuals, technical documents, internal and vendor resources to research machine issues. Resolve those issues and answer customer inquiries
Proctor formal technical training classes, customer and Huhtamaki employee training (both operator and maintenance)
All other duties as assigned.
Minimum Qualifications:
Associates degree in the Electromechanical, Engineering, Manufacturing, Mechanical Repair, Technical degree or equivalent
Minimum 1 to 2 years' experience in installation/repair of automated machinery
Strong mechanical aptitude
Team player, self-starter and have a good work ethic
Troubleshooting, communication, and documentation skills
Working knowledge of Microsoft Office applications (Word, Excel, etc.)
Open to future relocation possibilities.
Preferred Qualifications;
Bachelor's Degree in relevant studies
5-8 years' experience
PLC/PC, motion controller, AC electrical power supply experience is a plus
Physical effort and dexterity;
Ability to lift up to 50 pounds; physical strength to handle and operate basic mechanic tools; dexterity of hands and fingers to work on small parts; ability to bend, stand, stoop and work in awkward positions, climb ladders and reach overhead.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). To learn more about E-Verify, please visit www.dhs.gov/E-Verify.

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